If you are looking for excellent service and a personal approach, then you’ve come to the right place. At Twin City Plastic Surgery our ultimate goal is to serve you and make your experience a pleasant one. The collaborative effort of our entire team will stop at nothing to ensure that you feel comfortable and satisfied throughout your journey.
Our receptionist will greet you at the front desk. She will collect the basic information and health history sheet. We encourage you to print and complete your paperwork prior to your appointment (click here for forms.) You will be shown to our beautiful reception area where videos and reading materials are available for your comfort. We have wonderful books with hundreds of patient photos that you are invited to look over.
Next, one of our clinic nurses will escort you to a consultation room. With your permission, she will take a picture of you for our medical records. One of our experienced and friendly doctors will then meet with you for a personal discussion of your cosmetic enhancement goals and desires. Our physicians are highly qualified and will give you their best opinion as to which procedures fit your objective. Patient before and after pictures are a great way to get an idea of surgical results. Books with each doctor’s before and after photos are readily available for you to see.
The experience of the medical staff, interior design and location, the selection of staff and equipment, and the entire medical and surgical processes are constantly updated in order to optimize each patient’s surgical experience, safety, comfort and well-being. Skin care services, pre/post op special needs and wellness programs are discussed with our aesthetician in our Oasis Medical Spa and Wellness.
Meeting with your Patient Care Coordinator
After your medical appointment, our patient care coordinator will meet with you and go over the cost of the proposed procedure. She will go over our methods of payment: cash, check, credit cards, and financing plans. If you have a specific surgical or treatment date in mind, she will do her best to accommodate your schedule., or if you are only in the information-gathering phase, she will be happy to answer any and all of your questions.
We are here for you. Please feel free to schedule a second consultation or call any one of our staff with your questions or concerns. We have many employees that have had procedures by our doctors. They will be happy to talk to you about their experiences.